FAQs

Have questions? Not sure which trip is right for you? Simply get in touch with us through the form or any of the other contact options mentioned below!

Frequently Asked Questions

It depends on the tour you’re planning on going on.

  • Inca Trail: It’s best to book at least 6 to 8 months in advance. Due to popularity, tours/permits tend to sell out fast.
  • Salkantay Trek: 3 months in advance
  • Inca Jungle Trek: 3 months in advance
  • Machu Picchu Tours by Train: 1 month
  • Machu Picchu Tour by Bus: 1 month

Note: These are just suggestions as reservations vary, which is why we strongly recommend booking as early as possible.

We take the stress out of booking a group trip of 4 or more people to Machu Picchu, plus the added bonus of including great benefits! Contact our team through our email: info@machupicchuexperiences.com or by calling our number: +51 000 0000 for more information.

There’s nothing like that feeling of discovering a new place all by yourself and we can help you with that. Whether looking to travel alone part of a journey or the whole trip, simply contact us and we’ll create the perfect plan.

Yes, there are student discounts! These discounts are only available if you have a valid Student ID provided by your college/university. You must bring this ID with you to Machu Picchu.

We accept credit/debit card payments (Visa, MasterCard, American Express) and PayPal.

Yes, a permit is needed for the Inca Trail. All our Inca Trail tours include the permit.

The briefing is a short 15-30 minute meeting where we’ll explain the whole plan of your tour/trek, give you all the needed instructions, and possibly all your entrance tickets printed (if not they’ll be given to you when the activity begins). It’ll take place at our office, located at xxx, the night before the activity at 6pm.

Yes, all treks/tours come with the Machu Picchu entrance ticket included.

Yes. You’ll need your original passport to enter Machu Picchu.

Exploring Machu Picchu is not strenuous at all. To reach the Inca citadel, you have the option of either a 1.5-hour hike up or a 20-minute bus ride. Once at the site, it’s just like walking around any other city – it’s even at a lower altitude than the city of Cusco!

Machu Picchu is located 80 km from the City of Cusco. The Inca site sits atop a mountain next to the small town of Aguas Calientes (Machu Picchu Town).

Luckily Machu Picchu is open 7 days a week, all-year round. Our recommendation is to visit between April through May and from September through October. June, July and August is when the weather is best, but also the busiest.

Our tour departs with a minimum of 2 people and a maximum of 8 people.

If looking to book a private group tour or solo tour, contact us and we’ll organize one for you.

You can leave your bags at your hotel/hostel in Cusco. Most have baggage storage available even before checking-in or after checking-out. Baggage storage is also allowed in the accommodation provided in Aguas Calientes.

Absolutely! At the end of your tour/trek, you’ll be handed a feedback form where it’ll ask everything related to your trip (guide, food, accommodation, etc). Your honest answers are of huge help for us and allows us to improve (as well as congratulate our team for their great work) as much as possible.

You can also review your experience on our Tripadvisor page, and/or our Facebook page.

You can review your experience on our Tripadvisor page, and/or our Facebook page.